design thinking

Design, Systems and The Settings That Influence Us

Space shapes systems, so systems change requires we understand space. In this post, I’m going to use two contexts to illustrate why and how settings affect so much of our lives and why any systems change must account for them if we are to be successful. Take two examples: education, and healthcare. In an educational

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Our Maps and Our Territory: Rethinking Human Centred Design

Our dependence on digital navigation tools like satnav maps may disconnect us from the broader landscape. Human-centered design, though important, falls short in addressing complex systemic issues. Embracing a shift towards design for living systems may offer better solutions. Relying solely on digital technology may lead to a loss of context and agency, demanding a redesign of design itself.

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The Neurodiversity of Work and Perils of Planning

When we recognize the diversity in our nervous systems, the problems with most organizational planning models become more evident, and we can start designing them for humans, not ideas. If you work with more than one other person — and how many of us don’t? — you encounter diversity. When we design systems to improve

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A Metric for Innovation Productivity: The Prototype Death Rate

In this latest in the Censemaking Methods Series we look at the Prototype Death Rate, a metric for assessing innovation productivity. When an idea has matured enough in our design process, it’s time to create a prototype. This is a tangible or digital ‘mock-up’ of the concept that serves as its first real-world representation. Before

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Designing More Powerful Events For Greater Impact

In this latest in our Censemaking Methods Series we turn our focus toward applying design to generating impact through better events and gatherings. Crafting an unforgettable gathering is an alchemy of art and science. Through intentional design, we can learn from service design From board retreats, annual general meetings, to brainstorming sessions, a stellar event

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