Human behaviour, motivation, and psychology
The shift in seasons or a new page on the calendar can be an ideal moment to instigate change. The Fresh Start Effect demonstrates that you can engineer opportunities for transformation at any time — simply harness the power of your calendar. “The best time to plant a tree is 20 years ago. The second …
Complexity is straining the ability of traditional plans to function as designed. When mass systems change is afoot, the key is not to jettison traditional planning, but collaborate with complexity rather than ignore it. In an earlier post I made the case that the days of linear planning were over. I stand by that, but …
Systemic changes are happening all around us and the need for preparedness for an uncertain future has never been more salient. While operational plans and strategy are critical, psychological preparedness is just as important. Preparedness is anticipating certain kinds of events and outcomes tied to those events. Let’s look at environmental issues. For example, every …
Humans tell stories to each other through narrative, pictures, and data and models can help us make sense of things, but do they help us act? Or worse: do these models contribute to inertia? If you want to get a lot of traction on social media with a certain crowd, put up a model or …
Models for Clarity or Confusion: Are Your Sense-making Efforts Serving You? Read More »
Canadian wildfires are ravaging millions of hectares of forests prompting the evacuation of thousands of people and smoke plumes that are affecting millions. It’s a case study in how we address the psychology of climate change, invoke systems thinking about health, and apply what we know about design to it all. In a recent interview …
Wildfires: When Sparks Lead to Flames Across Systems Read More »
No matter what tools, methods, or approaches you take to create a change, time, care, and attention ultimately affect the outcome as much as anything else. When people ask about what is the one thing that most influence change efforts I offer not one, but three: time, care, and attention. Many things affect intentional change, …
The Three Variables Underlying Every Significant Change Project Read More »
We are trained to use our powers of evidence and research to make our point. What if we used much less research to make much more of a point? When I get into a debate or look to persuade something, my natural tendency is to gather and align as much evidence as I can to …
Nicholas Thompson’s regular posts on The Most Interesting Thing in Tech are informative, timely and enjoyable. However, sometimes the most interesting thing isn’t the tech, but the humans around it. Generative AI is everywhere and has an enormous impact on the arts. Recently, Canadian electronic superstar artist Grimes announced that she is willing to work …
We can think of organizations as part of systems or ecologies, but what does it mean to make them fit for humans? Today, we look at the psychology and design of organizations for humans. An organization is much more than a group of people working together; it’s a system. The whole — the organization — …
Humans and their Organizations: A Psychological Design Perspective Read More »
Psychological momentum leverages performance, motivation, attention, and confidence for sustained change. Harnessing it and leveraging it effectively is a way to improve outcomes. and impact. If you’ve ever seen a team on a hot streak, you know about the power of momentum. Psychological momentum takes the idea first formed in physics and applies it to …
Psychological Momentum and Sustained Performance Read More »
