The finger-pointing to the moon is a model, not a truth. What happens when our models and frameworks become held as truths instead of guides? There’s an often rephrased Zen quote attributed to the Buddha that says: Do not confuse the finger pointing to the moon for the moon itself. Zen Phrase Often our models, …
Saying something is complex was once an admission we didn’t have expertise, now it’s a cover for not committing to something. What does it mean when we undermine the meaningfulness of the term complexity? If you were involved in business operations or social innovation 15 years ago, you might remember when people rarely used “complex” …
Two simple words can make the difference between seeing something that just “is” to something that could be almost anything we want. Noema Magazine recently published an article from Yakov Feygin and Nils Gilman entitled The Designer Economy. Feygin and Gilman are not traditional designers looking at products and services, they are business writers and …
The AI Revolution is here. How we can adapt our nervous systems to deal with the pace and scope of the changes around us? Charlie Warzel’s Galaxy Brain newsletter from The Atlantic is among the best venues for insights into the cultural issues associated with technology. Warzel’s astute observations and commentary on not just what …
Meta’s Chief Scientist has provided us with a case study that both perpetuates and exposes many myths about innovation. It was the headline that grabbed me: “ChatGPT is ‘not particularly innovative,’ and ‘nothing revolutionary’, says Meta’s chief AI scientist” It came through Refind (a great service if you’ve never heard of it), which recommends articles …
Censemaking helps you to learn how to change and innovate by design.
Strategic Design is about applying design principles, methods, tools, and approaches to shaping an enterprise. How might we use this to connect our purpose with our actions? Strategic Design is a newer area of practice within the field of design. It’s basically taking what we know about Design and applying it to ourselves: our organizations, …
Today marks the last delivery of the Boeing 747. The first true ‘Jumbo Jet’ was also an example of when great service design and product design came together. It is the end of an era for travellers today as the last of the Boeing 747’s takes to the skies for delivery to Atlas Air, a …
What happens when the global pandemic gets forgotten, and our organizations, communities and bodies still remember? How might we design institutions that help us recover from what’s happened and thrive in what’s to come? The World Health Organization is meeting this week to discuss whether the emergency phase of the global COVID-19 pandemic response is …
Design has its own distinct language, which is tied to how it’s organized. What does it mean to talk about design, do design, and speak about design products? In today’s post, we speak to the language of design. Every field of practice has its own language. Within the field are disciplines and sub-disciplines, and they …
