A myth of behaviour change is that we must be motivated before we act. Behavioural Activation shows us how doing can lead to new thinking and better change-making. Much of the literature on behaviour is predicated on the belief that we need to change our minds to change our behaviour. However, if you’re depressed, anxious, …
Energy — our ability to generate and convert inspiration and enthusiasm into action — is at the heart of designing for change. Just like Design itself, we need to design for it to make it happen. There’s a great analogy about juggling that suggests success is as much about how many balls you have in …
Many organizations are looking to find ways to recover and heal their teams. That can only happen when we design for humans. This is the first of a three-part series on design for well-being. I’ve written on this subject before, but this is more practice-oriented. It’s designed for those seeking means to recover and curious …
It’s been said by (maybe) Peter Drucker and (definitely) the Internet that culture eats strategy for breakfast. This quote’s truth is solid even if its pedigree is questionable. Our culture shapes us in ways that are profound and often invisible. When I look at how I talk, what I say, and how I express things …
Designing for Humans sounds like an obvious statement for designers, but very often we design things for things — systems, technologies, or ideas rather than actual humans and the implications of that are many. In this post I revisit a conversation I had with Scott Millar on the role of design and collaboration and touch …
Turbulence offers a chance to put into place new, better habits, behaviours and structures if we know which ones to freeze into place. Turbulence is a word suited to the times for many markets, human service situations, and communities. The massive jostling of our way of life and the effects on social life and the …
Change is hard because our identities often depend on us being right, even when we are not. Understanding the myths we hold to can be a means to get past this and make real change and make it stick.
Of the many ways to reach people, email still works. Sometimes innovation is best doing new things with old tools. This is not your typical post. Today I’m launching the Censemaking Newsletter. Every two-three weeks I’ll send some of the best on trends, tools, techniques, research and case studies on innovation with the goal of …
Change is much like taking a dive off the high diving board. It’s risks and perceptions are never what you think until you get to the top of the diving board, look down, and jump.
Creating change through rational planning only gets us halfway there. Looking inward will take us the rest of the journey. Remember the last time you participated in a meeting on organizational strategy that emphasized how people felt over what they thought about the proposed or current direction being taken? What about asking our colleagues about …
