covid-19

Innovation Patterns and History Lessons

January 19, 2021 Cameron D. Norman 128 Views 0 Comments Black Lives Matter, civil rights, communication, covid-19, design, history, innovation, martin luther king jr, pattern language, social innovation, social justice, women's issues

Those looking to history to shape our future innovations should be wary of the conclusions they draw. Remember the Roaring

design research

Doing Our Homework on our Research

January 12, 2021January 12, 2021 Cameron D. Norman 139 Views 1 Comment covid-19, design research, research, service design

Checking our assumptions about basic things could be the difference between design delight and doom. If you were to tell

design thinking

Design Thinking’s Triple-B Future

December 16, 2020December 16, 2020 Cameron D. Norman 446 Views 1 Comment beauty, covid-19, design thinking, education, evaluation, innovation, leadership, organizational aesthetics, Steven De Groot, training

Design Thinking is not only a means to innovate, but as a means to heal and grow. After a year that by most people’s standards was ugly beyond any others in recent memory, our need for beauty, sustainable and responsible businesses, supportive communities, and viable, service-forward industries needs this.

design public health strategic foresight

The Folly of Foresight

September 17, 2020 Cameron D. Norman 354 Views amy webb, behaviour change, behavioural design, behavioural science, covid-19, design-strategy, futures, human-centred design, nudge, psychology, public health, strategic foresight

Seeing the road ahead isn’t the same as doing something to get there: it’s a lesson that foresight and strategy

complexity innovation

Sensemaking, Design and Innovation

September 8, 2020September 8, 2020 Cameron D. Norman 440 Views complexity, covid-19, design thinking, innovation, learning, policy, public health, sensemaking, The RSA, tribes, wicked problems

We can’t change what we don’t understand and can’t understand what we can’t make sense of. Design is the discipline

business psychology

Mistaken Expertise

September 3, 2020 Cameron D. Norman 303 Views change leadership, coaching, covid-19, evaluation, leadership, public health

When we confuse expertise in one thing with another we risk distrusting experts altogether and losing what they bring. An

design thinking

Rethink Design Thinking

August 17, 2020August 18, 2020 Cameron D. Norman 516 Views covid-19, design, design ethics, design practice, design thinking, ethics

Design thinking might need a re-think as we continue to see it used in ways it probably never should be.

complexity systems science systems thinking Toolkit

Incubation and Echoes

August 14, 2020August 14, 2020 Cameron D. Norman 393 Views cognitive science, complexity, covid-19, design thinking, Liz Weaver, psychology, sensemaking, sketch map, strategic design, systemic design, systems thinking, Tamarack Institute for Community Engagement, The RSA, toolkit, visual thinking

Systems change requires the kind of tools and mindset shifts that can move how and what we see to act better. We profile various strategies to help you do that.

design systems thinking

Systems of Influence: The Hidden Forces Shaping What We Do

July 30, 2020 Cameron D. Norman 816 Views architecture, behaviour change, covid-19, design, health, motivation, psychology, systemic design, systems thinking, urbanism

Staying safe is about understanding systems that affect our choices, not just individuals. We need to design systems better if we want real change to take place.