The coming years will test our ability to design for the unseen, familiar, and pervasive issues tied to mental health and well-being. Are we up to the challenge? I recently attended my first public event where I felt I had been transported to 2019 – the year before the pandemic (“Beforetimes”). It was a small …
Meta’s Chief Scientist has provided us with a case study that both perpetuates and exposes many myths about innovation. It was the headline that grabbed me: “ChatGPT is ‘not particularly innovative,’ and ‘nothing revolutionary’, says Meta’s chief AI scientist” It came through Refind (a great service if you’ve never heard of it), which recommends articles …
Censemaking helps you to learn how to change and innovate by design.
Strategic Design is about applying design principles, methods, tools, and approaches to shaping an enterprise. How might we use this to connect our purpose with our actions? Strategic Design is a newer area of practice within the field of design. It’s basically taking what we know about Design and applying it to ourselves: our organizations, …
Today marks the last delivery of the Boeing 747. The first true ‘Jumbo Jet’ was also an example of when great service design and product design came together. It is the end of an era for travellers today as the last of the Boeing 747’s takes to the skies for delivery to Atlas Air, a …
What happens when the global pandemic gets forgotten, and our organizations, communities and bodies still remember? How might we design institutions that help us recover from what’s happened and thrive in what’s to come? The World Health Organization is meeting this week to discuss whether the emergency phase of the global COVID-19 pandemic response is …
Design has its own distinct language, which is tied to how it’s organized. What does it mean to talk about design, do design, and speak about design products? In today’s post, we speak to the language of design. Every field of practice has its own language. Within the field are disciplines and sub-disciplines, and they …
Design is a field that brings together creation, imagination, and thinking about people and situations. When we learn how this field is organized, we’re better prepared for making things better. Design’s a funny word. As a verb, it describes an action of planning and creation. As a noun, it points to an entire field of …
The word design is all over the place; what does it mean? In this new series, I walk you through what design is, how it works, how to do it, and explain why you’re already a designer and how to become better at it. My mother recently told me that every time she hears the …
I might be writing this near the holidays in 2022, but the message I want to send is timeless. In times of disruption — which seems to be all the time — these are the lessons that my clients, friends, and family did best when they were heeded. They certainly worked for me. I love …
Four Holiday R’s: Rest, Reflection, Recovery, Reinvigorate Read More »
