Design and Design Thinking are foundational pathways to change-making and innovation. How do we know what we’ve created is doing what we think it is and whether it’s making a positive difference? Design and Design Thinking comprise the bedrock of good innovation. Design is the intentional creation of things to serve a purpose, and like …
We are trained to use our powers of evidence and research to make our point. What if we used much less research to make much more of a point? When I get into a debate or look to persuade something, my natural tendency is to gather and align as much evidence as I can to …
There is no shortage of advice on how to lead. Most leadership lessons are designed for 2-D times when we are living in more than three dimensions. I used to love reading about leadership. I thought leadership was the key to successful organizations during my studies, and I was partly right. What I got wrong …
Systems thinking is something we can all learn to do. We discuss the fundamentals for starting your practice as a systems thinker.
Attractors might be the most useful concept within complexity science for understanding practical change-making. By looking at how an attractor works we can better facilitate action and design more practical strategies in complex situations. We hear much about the concept of complexity when speaking about social systems. Complexity simply refers to a set of multiple, …
Using The Concept of Attractors To Facilitate Change Read More »
Whether it is our organizations, teams or ourselves we need to heal. What’s made this such a complicated challenge is that we must do this as individuals and groups. We also must do this by having shared and unique experiences. This is the design challenge for our age. There’s little need to point out our …
What if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By looking at a strategy as more than a plan, but as a service design we can better align what we want with what we do. We begin this look by considering what kind of questions …
A good framework can provide enormous guidance when faced with a situation where there is no clear path forward. By allowing you to ‘hang’ and organize ideas a good framework can help you focus your design, too. A good closet not only stores your clothes, it organizes your wardrobe. The same can be said for …
One bright idea is pretty but a collection of ideas put into practice over time, sustainably, is beautiful (and real innovation). Sustainable innovation — a process, practice, and culture of design-driven creativity — might be the most valuable outcome for any organization. Real, sustained innovation is not about creating a single item — product, service, policy …
The means to developing the ability to create useful, valued products and service comes from learning through doing. What is the best way to learn design? Design something. It’s a bit trite to say this, but it’s true. Someone can be a designer having never taken a design course or completed a degree or they …
