Trust has never been worth more than it is now – and its value is only increasing. Designing for trust will be the most focus of our organizations in the months and years to come. Trust-making is going to be the design skill for the future. That’s my prediction. You might be inclined to say …
Designing for Trust: The Critical Skill for The Future Read More »
More data does not always bring deeper insights, and the confusion between having good information, making a good decision, and taking the best action creates more folly than foresight. A strategy is a narrative about what you do, how you (intend to) do it, and what you expect to accomplish. Analytics are a way to …
How do we remember something that has yet to happen? One way is to project backward from an imagined time when we know the outcome and see where it leads us – like death. Kevin Kelly recently sat down with Shane Parrish on the Knowledge Project podcast and spoke about life lessons. Kelly’s recently published …
Remembering Our Future End: Strategic Considerations For Better Living Read More »
We are trained to use our powers of evidence and research to make our point. What if we used much less research to make much more of a point? When I get into a debate or look to persuade something, my natural tendency is to gather and align as much evidence as I can to …
Nicholas Thompson’s regular posts on The Most Interesting Thing in Tech are informative, timely and enjoyable. However, sometimes the most interesting thing isn’t the tech, but the humans around it. Generative AI is everywhere and has an enormous impact on the arts. Recently, Canadian electronic superstar artist Grimes announced that she is willing to work …
We can think of organizations as part of systems or ecologies, but what does it mean to make them fit for humans? Today, we look at the psychology and design of organizations for humans. An organization is much more than a group of people working together; it’s a system. The whole — the organization — …
Humans and their Organizations: A Psychological Design Perspective Read More »
Psychological momentum leverages performance, motivation, attention, and confidence for sustained change. Harnessing it and leveraging it effectively is a way to improve outcomes. and impact. If you’ve ever seen a team on a hot streak, you know about the power of momentum. Psychological momentum takes the idea first formed in physics and applies it to …
Psychological Momentum and Sustained Performance Read More »
Ecology is a term that refers to an interconnected environment but is also challenging to conceptualize in practice. Let’s start by exploring a way to view individuals and systems together. Ecology is one of those ‘million-dollar words’. It’s a sophisticated term and can be used in myriad ways, and few people challenge you when you …
Psychology, Ecology, and Organizations: Understanding Systems Read More »
Futures work is a branch of design that seeks to translate trends, ideas, and imagination based on data into visions of where we might go. What happens when we bring psychologists along? The popular deployment of generative AI tools has put ‘futures thinking’ into our collective imagination front and centre. We humans love futures thinking …
Saying something is complex was once an admission we didn’t have expertise, now it’s a cover for not committing to something. What does it mean when we undermine the meaningfulness of the term complexity? If you were involved in business operations or social innovation 15 years ago, you might remember when people rarely used “complex” …
