When Strategy Solutions Are Hidden in Plain Sight
The COVID-19 pandemic and its effects provide a perfect example of similarity and difference in strategy, outcome, and impact. Are
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strategy
Resolutions Past, Present and Future
A year-end, a new calendar, or a change of seasons bring fresh starts and times of renewal and reflection. It’s
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Post-Pandemic Planning (Strategy in a Dangerous Time)
At the time of this writing, the world is wrestling with a new fast-moving variant of the COVID-19 virus (Omicron)
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Strategy as Service Design
What if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By
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Ten Factors For Making Change Happen (and Ten Years to Make a Podcast: Part 2)
It took 10 years for me to make a podcast and the reason for that comes down to 10 factors
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Time and the Linear Bend of Innovation Expectations
Among the two greatest constraints for innovation is time and the expectations we have attached to it. If only we
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What is Sensemaking? Part 2: Practice
Sensemaking practice is social, interactive, and focused on strategies to work through what we think, know, and imagine. In our
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Simplifying Design
The gap between design theory and practice can be bridged by getting back to the principle of making it accessible.
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Complexity At The Beach
We can learn much about change from our trips to the beach and how things relate to one another. Beach-going
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Design for Human Living
Our designs put too much focus on our intentions and desires and to the neglect our realities and tendencies. Design
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