Business, social innovation, and communication.
What happens when the AI-powered algorithms take what was once a peer-to-peer network and turn it into an AI arms race? Cory Doctorow has coined the term enshitification to describe the ways in which many large electronic media platforms from Google to Facebook to (now-called) X and others. He’s speaking to that feeling that I …
Evidence and Learning in the New AI-driven Arms Race Read More »
Social innovation has stalled while its need has never been greater: How might we bring it back to life? This second of a two-part series that builds on a piece originally published on Medium. A new dawn for social innovation could be upon us if we look closely. As I outlined in an earlier article, …
Social Innovation’s Update: Part 2 – An Opportunity and Future Read More »
Social innovation was once at the leading edge for social impact thinking and now seems stalled: what happened? This first of a two-part series builds on a piece I published on Medium and can be read here. Social Innovation was a term I used regularly to describe my field of interest. I loved how it …
Social Innovation’s Update: Part 1 – A Complicated History Read More »
Innovation has a language problem and unless we address it people will continue to dismiss or inflate its place in helping us create a world we want. #innovation
Boring and dull get a bad rap. Innovation, despite its popular image, is often boring and dull, but it also leads to fulfilment and that is an exciting outcome worth striving for. Boring is the day-to-day work that most of us do. It’s consistent, largely uneventful, and steady. It’s what allows us to create reliable …
Innovation Is Like Everyday Life: Mostly Dull and Occasionally Dramatic Read More »
Asking if its better to have people work in a physical office together or from home is the wrong question if you’re not willing to look at the work itself. Since COVID-19 forced the world’s office workers home as their base for the better part of 36 months the world of commercial real-estate hasn’t been …
Work Design For People and Production Not Places Read More »
Creative ideas, new insights, and sustained action thrive in a community. As the world adapts to new ways of organizing and distributing our work, it’s worth considering what kind of spaces support this. I work with organizations seeking to innovate and rarely does the topic of space come up at the start of the conversation. …
While much is made of purposeful innovation labs and high tech solutions, much innovation happens by cobbling things together on the go and seeing what works. When we’re looking to respond to a changing situation, innovation, and create something new to serve the examples often shared are dissatisfying. That’s how I feel about most case …
“Set it and forget it” might be a phrase that works with late-night infomercial products, but it’s not fitting for modern design. Next is now and that requires a new way to seeing, thinking, and making. Let me start by saying that this article ends with practical options for action and suggestions, but I need …
Strategic Design For What’s Now, Next and Beyond Read More »
Big Skills describe something that outwardly seems like an impressive singular act but is actually made up of many small ones, sometimes done modestly. Knowing what these might be for you can take small things and make them grow. It’s tempting to want to find the one big skill that will set you apart. But …
