When Strategy Solutions Are Hidden in Plain Sight
The COVID-19 pandemic and its effects provide a perfect example of similarity and difference in strategy, outcome, and impact. Are
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innovation
Business, social innovation, and communication.
Fellow Travellers on the Journey to Change
The personalities and preferences of innovators and change-makers are rarely discussed and when they are it’s not about implementation. So
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Confidence and Change
Confidence is among the central pillars of behaviour change and also among the most complicated of them. Confidence can be
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Strategy as Service Design
What if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By
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Frameworks and Their Utility
A good framework can provide enormous guidance when faced with a situation where there is no clear path forward. By
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Improving Our Innovation Definitions
It’s remarkable how a term can grow and change over time and that is no less true for the term
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Drips and Drops in Strategic Innovation
Strategic innovation is not immune to the same trends in consumption and use as we see in products and services.
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Light or Darker? The Age of Complexity
Five years ago we were on the cusp of the Trump presidency, experienced the recent Brexit vote, and what felt
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Changemaking: Got Skills?
You might know what you’re doing, but do you have the means to put that knowledge into practice? Could the
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Resetting our Habits: A Design Challenge
Business thrives on habits formed by customers, but what happens when those habits change? That’s what Roger Martin speaks to
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