design

Strategic Design: Bridging Complexity, Planning, & Evaluation for Impact

In this latest in our series on strategic design in complex times, we look at the ways in which design methods, tools, and thinking can shape systems and channel our intentions. This is strategic design. For more information, check out the earlier posts on complexity, strategy and introductions to strategic design. The aim is to

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Leadership for Complexity: Humility, Inquiry, and Agility

Leadership in complexity comes down to three words that, if lived by, can transform organziations and navigate uncertainty with grace. These are: humilty, inquiry and agility. Strategy involves leadership. Knowing what to do when there is uncertainty is among the great challenges that complexity poses. There aren’t ‘best practices’ that enable tried and true results,

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Design, Systems and The Settings That Influence Us

Space shapes systems, so systems change requires we understand space. In this post, I’m going to use two contexts to illustrate why and how settings affect so much of our lives and why any systems change must account for them if we are to be successful. Take two examples: education, and healthcare. In an educational

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