design

Innovation Is Like Everyday Life: Mostly Dull and Occasionally Dramatic

Boring and dull get a bad rap. Innovation, despite its popular image, is often boring and dull, but it also leads to fulfilment and that is an exciting outcome worth striving for. Boring is the day-to-day work that most of us do. It’s consistent, largely uneventful, and steady. It’s what allows us to create reliable

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Psychological Preparedness By Design

Systemic changes are happening all around us and the need for preparedness for an uncertain future has never been more salient. While operational plans and strategy are critical, psychological preparedness is just as important. Preparedness is anticipating certain kinds of events and outcomes tied to those events. Let’s look at environmental issues. For example, every

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Unlocking Organizational Change: Learning from the Cultural Phenomenon of Dutch Cycling

The famous Dutch cycling culture didn’t always exist; it was designed. A look at how this came to pass can help us to understand what it means to transform culture and keep it healthy. There are lessons to be learned whether you’re building a bike culture or transforming your organization. If you think of life

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