What if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By looking at a strategy as more than a plan, but as a service design we can better align what we want with what we do. We begin this look by considering what kind of questions […]
Strategy as Service Design Read More »
It took 10 years for me to make a podcast and the reason for that comes down to 10 factors that can be used to explain why most change does (or does not) happen. In this post, I look at these 10 factors as a bit of a preview for what’s coming on the podcast
Ten Factors For Making Change Happen (and Ten Years to Make a Podcast: Part 2) Read More »
Among the two greatest constraints for innovation is time and the expectations we have attached to it. If only we could adapt, create and implement an innovation at the drop of a hat. Wouldn’t that be nice? Most innovation work isn’t like that. That’s a frustration for many of the clients I work with and
Time and the Linear Bend of Innovation Expectations Read More »
Sensemaking practice is social, interactive, and focused on strategies to work through what we think, know, and imagine. In our previous post we introduced the idea of sensemaking and it’s connection to the process of design. In this post we look at the practical aspects of doing sensemaking and why it matters. Sensemaking is about
What is Sensemaking? Part 2: Practice Read More »
The gap between design theory and practice can be bridged by getting back to the principle of making it accessible. What is design? There are a lot of definitions of what design is and is not from the utterly perplexing to the complicated and technical. It doesn’t have to be that way. Design is something
Simplifying Design Read More »
We can learn much about change from our trips to the beach and how things relate to one another. Beach-going is a summer pleasure than those of us fortunate to live close to the water can enjoy as an escape and, when it’s hot, sometimes a necessity. While it might odd at first, our lazy
Complexity At The Beach Read More »
Our designs put too much focus on our intentions and desires and to the neglect our realities and tendencies. Design is a positive field of practice. At it’s core, design is about making things and transforming our futures. Designers tend to be optimistic and energetic individuals, which is what allows them to inspire new thinking
Design for Human Living Read More »
Design strategy connects our intent to actions and this post looks at how to develop one and use it to shape change in your organization.
Reducing Drama Through Design Strategy Read More »
Without connecting monitoring of our programs with our principles and strategy, we are simply creating impotency in our organizations. The events of January 6th, 2021 at the United States Capitol were appalling to anyone who cares about that republic, democracy, and decency. While a mob incited by the sitting president stormed the building and forced
Monitoring, Principles and Impotent Strategy Read More »
Turbulence offers a chance to put into place new, better habits, behaviours and structures if we know which ones to freeze into place. Turbulence is a word suited to the times for many markets, human service situations, and communities. The massive jostling of our way of life and the effects on social life and the
Freeze Framing and Turbulence Read More »
