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Beyond the Big and New: Innovating on Quality

Innovation is a term commonly associated with ‘new’ and sparkly products and things, but that quest for the bigger and more shiny in what we do often obscures the true innovative potential within systems. Rethinking what we mean by innovation and considering the role that quality plays might help us determine whether bigger and glossy […]

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Isolation: The New Innovator’s Dilemma

 Innovators transform the world around them in big and small ways and while a successful effort can be lauded by pundits, politicians and the public there is a long road to making change happen. That road is also a lonely one and doing things different means more than just innovating and experiencing what it means to be […]

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What’s the big idea and how are you going to make it real?

Concepts like design thinking and developmental evaluation are best used when they help ask big questions before seeking answers. How we frame the problem is much more important than the solution we generate, but that way of thinking means going into an area that is much talked about and rarely delivered on: strategy. Many companies […]

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Developmental Design and The Innovator’s Mindset

Blackberry, once the ‘must have’ device is no longer so and may no longer even exist. Looking back on how the mighty device maker stumbled the failure is attributed to what was done and not done, but I would argue it is more about what was unseen and not thought. Ignorance of the past, present […]

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