By recognizing that common sense is less than common and is certainly not consistent, program designers, developers, evaluators and other professionals will be better positioned to provide true leadership that addresses challenges and complexity rather than adds to the complexity and creates more problems.
Common Sense, Complexity and Leadership Read More »
Both developmental design and evaluation work together to provide data required to allow program planners to constantly adapt their offerings to meet changing conditions, thus avoiding the problem of having outcomes becoming decoupled from program activities and working with complexity rather than against it. For example, developmental evaluation can determine what are the key attractors shaping program activities while developmental design can work with those attractors to amplify them or dampen them depending on the level of beneficial coherence they offer a program. In two joined processes we can acknowledge complexity while creating more realistic and responsive plans.
The Complexity of Planning and Design in Social Innovation Read More »
A developmental design approach means shifting and changing over time and designing things in a manner that adjust to the complexities associated with dynamic systems. It brings together complexity, systems, design and the detailed feedback mechanism that comes through developmental evaluation. Leadbeater’s grid helps add to this concept by giving a focus to the development, from one level of empathy to another and one systemic scale to another.
Through thinking in systems and acting through design, perhaps then we can create the kinds of services and organizations that respond to the challenges we face.
And designing for empathy will help us know when we’ve achieved it.
Systems Thinking and the Design of Empathy Read More »
Metaphors for design thinking provide us with a means of taking the messiness of the language, something discussed in previous posts, to a new place until we can find the language that is most appropriate. Until that time, science might offer one of the better means of conveying design, complexity and the creativity that comes when we apply them both to generating products and services.
Design Thinking and the Metaphors of Science Read More »
The “core competencies” for DE already include qualities like people skills, knowledge of complexity, and communication skills (in addition to fundamental skills in evaluation methods and process implementation), but now we are adding additional ones. Motivation, behaviour change, program planning and design are all reasonable skills that would assist an evaluator in doing this work. Nice in theory, but how about in practice? Can we reasonably expect that there are enough people out there with these skills to do it well? Or is this a call for more of a team-science (or rather, team evaluation) approach to evaluation?
Developmental Thinking and Evaluation Read More »
Thinking developmentally means attenuating oneself to nuance, punctuated learning, ongoing feedback, and inconsistent behaviour. I don’t blame people for wanting to impose a simple cause-and-effect narrative on the world, but doing so doesn’t mean its useful. As I’ve argued elsewhere, unless we consider changing our thinking we may continue to spend time devising ways to do what systems thinker and management leader Russell Ackoff called “the wrong things, righter”.
Thinking Developmentally About Social Issues Read More »
Applying developmental design may get us past the inevitable square-peg-round-hole problem that many evaluators, program planners and policy makers find themselves in as they seek to get greater value from their programs and demand more return on their investments. Evaluation and research is sought as the means to do it and with programs designed for evolution from the start, perhaps we won’t be surprised when the metaphorical ice sheets start to fall apart (as seen above) and see it as a developmental step to a new reality.
Developmental Design and Human Services Read More »
