complexity

The Bricolage of Innovation And A Kit of Parts

While much is made of purposeful innovation labs and high tech solutions, much innovation happens by cobbling things together on the go and seeing what works. When we’re looking to respond to a changing situation, innovation, and create something new to serve the examples often shared are dissatisfying. That’s how I feel about most case

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The Three Variables Underlying Every Significant Change Project

No matter what tools, methods, or approaches you take to create a change, time, care, and attention ultimately affect the outcome as much as anything else. When people ask about what is the one thing that most influence change efforts I offer not one, but three: time, care, and attention. Many things affect intentional change,

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Humans and their Organizations: A Psychological Design Perspective

We can think of organizations as part of systems or ecologies, but what does it mean to make them fit for humans? Today, we look at the psychology and design of organizations for humans. An organization is much more than a group of people working together; it’s a system. The whole — the organization —

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