Systemic changes are happening all around us and the need for preparedness for an uncertain future has never been more salient. While operational plans and strategy are critical, psychological preparedness is just as important. Preparedness is anticipating certain kinds of events and outcomes tied to those events. Let’s look at environmental issues. For example, every […]
Psychological Preparedness By Design Read More »
We need systemic action informed by systems thinking to address the global challenges facing humanity. Alas, too many are focused on the thinking (and talk), not action. My aim for writing this is because I believe strongly in the potential of systems thinking for action. I don’t see much hope for humans if we can’t
Systems Thinking and Systemic Action Aren’t The Same Thing Read More »
Humans tell stories to each other through narrative, pictures, and data and models can help us make sense of things, but do they help us act? Or worse: do these models contribute to inertia? If you want to get a lot of traction on social media with a certain crowd, put up a model or
Models for Clarity or Confusion: Are Your Sense-making Efforts Serving You? Read More »
Asking if its better to have people work in a physical office together or from home is the wrong question if you’re not willing to look at the work itself. Since COVID-19 forced the world’s office workers home as their base for the better part of 36 months the world of commercial real-estate hasn’t been
Work Design For People and Production Not Places Read More »
Creative ideas, new insights, and sustained action thrive in a community. As the world adapts to new ways of organizing and distributing our work, it’s worth considering what kind of spaces support this. I work with organizations seeking to innovate and rarely does the topic of space come up at the start of the conversation.
Systems, Places and Spaces for Innovation Read More »
The famous Dutch cycling culture didn’t always exist; it was designed. A look at how this came to pass can help us to understand what it means to transform culture and keep it healthy. There are lessons to be learned whether you’re building a bike culture or transforming your organization. If you think of life
Unlocking Organizational Change: Learning from the Cultural Phenomenon of Dutch Cycling Read More »
The confusion between whether something is used to teach or to guide underlies much of the dissatisfaction with the use of models to inform the way we work, learn, and behave. Let’s talk about systems and models — but stick with me, this is a practical and not just academic matter. I’ll start with a
Are You Using Teaching Models or Action Models? Read More »
Seth Godin’s recently published book, The Song of Significance, looks at how we organize our work and the message is profound if we’re ready to hear the song. I’ve written about Seth Godin many times in this space. Seth has written about the issues of work and education and making a difference in thousands of
Significance and Making a Difference Read More »
Canadian wildfires are ravaging millions of hectares of forests prompting the evacuation of thousands of people and smoke plumes that are affecting millions. It’s a case study in how we address the psychology of climate change, invoke systems thinking about health, and apply what we know about design to it all. In a recent interview
Wildfires: When Sparks Lead to Flames Across Systems Read More »
Creativity is something highly valued in individuals, yet is rarely supported in organizations. That requires designing a creative culture. If you don’t create a lot, you won’t be able to ship (what you create) because everything will be too precious to give away Seth Godin Creative work requires an exercise in ways of thinking and
Designing For Creative Organizational Cultures Read More »
