Survey Says What?
Our data collection efforts during a time of VUCA are impaired by not only our methods, but our sense of what is actually happening.
Survey Says What? Read More »
health
Public health, health promotion, health behaviour change and health communication
Systems Thinking and Networks
The most visible systems lesson from virus spreads are related to networks if we know how to see them. In the early 1980’s Faberge Organics Shampoo (the stuff Steve, the character in the Netflix show Stranger Things uses to get his hair so ‘perfect’) ran advertisements that used network theory to serve as a prop
Systems Thinking and Networks Read More »
Systems Thinking About Action: Complexity
The global pandemic situation has provided us with a lesson in complexity by giving us much to see, learn, and do if we pay attention. It’s been said that the best time to plant a tree is 20 years ago and the second best time is today. Our personal, social, and organizational preparedness plans are
Systems Thinking About Action: Complexity Read More »
Systems Thinking About Preparedness and Scaredness
Events like the COVID-19 pandemic provide us with examples of how to think about systems and why, when, and how to prepare, panic, do neither or both. A Thursday evening trip to the neighbourhood supermarket was anything but ordinary. The first sign was the lack of parking spots and no shopping carts outside. Inside it
Systems Thinking About Preparedness and Scaredness Read More »
Beautiful Work
Making your world and work beautiful has tangible benefits for performance and wellbeing. It’s not trivia to focus on aesthetics.
Capturing System Effects
We can learn about effects — what is generated from our services and products – by studying a banana stuck to a wall. Here’s how. #evaluation #ideas #innovation
Capturing System Effects Read More »
Better Systems Thinking
Systems thinking is essential for managing complexity – if done well. These guides for systems theory, practice, and evaluation can help. Systems thinking is natural for people when given the freedom to contemplate their world around them. While simple to do in general terms, systems thinking can be difficult when applied to specific problems, particularly
Better Systems Thinking Read More »
Talking About Mental Health at Work
Our mental health and well-being affect our work above everything. Taking care of ourselves is not an option; it’s essential. Today is World Mental Health Day. Mental health and well-being is as important to innovation work as anything else. Our state of mind and that of our co-workers, colleagues, partners, and community affects our social
Talking About Mental Health at Work Read More »
Team Work and Care
Teams are complicated beasts and require special care and attention. New research shows how to care for teams and ourselves. If you are working on an innovation or service design, chances are very likely you are working on or with a team. While you might not have a uniform, mascot, or supporters section waving flags,
Team Work and Care Read More »
Learning: Bites, Snacks, and Meals
Media communications is trending toward generating content in small forms. What does small ‘snackable’ content mean for learning big things? It’s back to school time in many parts of the world and with it a return to a different pace of life. Throughout history we’ve not had many models of structured, intentional learning. Until the
Learning: Bites, Snacks, and Meals Read More »