Separating out strategy, evaluation and service design in human services comes from old thinking that produces few benefits for the organization and make-work for consultants. There is a better way. We do a lot of silly things out of habit. Somewhere along the route toward the establishment of a professional management culture, we started separating […]
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As human systems grow increasingly complex, the need for learning and adaptation intensifies. Design-driven evaluation (DDE) merges design thinking with evaluation to enhance accountability and impact. By embedding evaluation within programs and prioritizing user feedback, DDE fosters continuous learning, enabling organizations to effectively navigate change and drive sustainable innovation.
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In this latest in our series on strategic design in complex times, we look at the ways in which design methods, tools, and thinking can shape systems and channel our intentions. This is strategic design. For more information, check out the earlier posts on complexity, strategy and introductions to strategic design. The aim is to
Strategic Design: Bridging Complexity, Planning, & Evaluation for Impact Read More »
In the previous post, we looked at what complexity is and left with a metaphor of sailing to describe the ways in which we can understand complexity. In this post, we look at how to navigate complexity and ask: what does that mean for what we do and how we do it? Complexity is a
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Space shapes systems, so systems change requires we understand space. In this post, I’m going to use two contexts to illustrate why and how settings affect so much of our lives and why any systems change must account for them if we are to be successful. Take two examples: education, and healthcare. In an educational
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Most of us have not seen a rhinoceros in the wild. We might have seen a rhino at the zoo and maybe on television. Only a few of us who live outside Africa have been fortunate enought to see one of these beautiful creatures in its natural habitat. Imagine we’d never seen a rhinoceros in
Rhinoceros In The Wild: System Models and Reality Read More »
When undertaking strategic planning for organizations operating in the complex space of health and human services, how do you account for creating meaningful ways to learn and adapt? Developmental Evaluation is how. Developmental Evaluation is a means to provide evaluative insight to guide the evolution of your program, but did you know it can be
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If you’re stuck in the daily grind of human services delivery, leveraging evaluation data can help you see and chart your progress. Among the most difficult things healthcare and human services professionals deal with is progress. Whether you’re an ER nurse, a front-line social worker, or a palliative care doctor, seeing progress is something that
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In times of uncertainty, disruption, and change it’s easy to view intentional learning as a luxury. It is not. Complexity — situations when the relations between causes and consequences are unclear and dynamic — requires we learn in order to thrive. Our ability to sense and respond to what we perceive and experience is what
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Evidence is the way we tell truth from mere belief and, when used responsibly, can positively shape our world while limiting the harms we do through our actions. There has never been more data to inform our evidence generation work, yet this abundance has brought with it new challenges that we don’t have the means
Evidence in Context: The State of Things in 2024 Read More »
