design

Design, creativity, and design thinking

Monitoring as Motivator: Harnessing the Progress Principle

If you’re stuck in the daily grind of human services delivery, leveraging evaluation data can help you see and chart your progress. Among the most difficult things healthcare and human services professionals deal with is progress. Whether you’re an ER nurse, a front-line social worker, or a palliative care doctor, seeing progress is something that

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Are We Producing Ourselves Into Oblivion?

It’s super easy to create digital content now, but that means we’re drowning in low-quality stuff. Everyone’s glued to their devices, scanning boring, formulaic articles. There’s way too much generic content out there, leaving us feeling overwhelmed and disconnected. We need originality to think and engage meaningfully, or we’ll just keep swiping.

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Our Maps and Our Territory: Rethinking Human Centred Design

Our dependence on digital navigation tools like satnav maps may disconnect us from the broader landscape. Human-centered design, though important, falls short in addressing complex systemic issues. Embracing a shift towards design for living systems may offer better solutions. Relying solely on digital technology may lead to a loss of context and agency, demanding a redesign of design itself.

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The Neurodiversity of Work and Perils of Planning

When we recognize the diversity in our nervous systems, the problems with most organizational planning models become more evident, and we can start designing them for humans, not ideas. If you work with more than one other person — and how many of us don’t? — you encounter diversity. When we design systems to improve

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