design

Design, creativity, and design thinking

What We Talk About When We Talk About Complexity

Complexity is a word we hear more and more. Understanding what it means in practice can help us navigate it with greater confidence. What do we mean we talk about complexity? It’s everywhere living systems reside, yet it’s also a deeply misunderstood or even mysterious subject. There is an entire field of study that looks […]

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Design, Systems and The Settings That Influence Us

Space shapes systems, so systems change requires we understand space. In this post, I’m going to use two contexts to illustrate why and how settings affect so much of our lives and why any systems change must account for them if we are to be successful. Take two examples: education, and healthcare. In an educational

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Monitoring as Motivator: Harnessing the Progress Principle

If you’re stuck in the daily grind of human services delivery, leveraging evaluation data can help you see and chart your progress. Among the most difficult things healthcare and human services professionals deal with is progress. Whether you’re an ER nurse, a front-line social worker, or a palliative care doctor, seeing progress is something that

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Are We Producing Ourselves Into Oblivion?

It’s super easy to create digital content now, but that means we’re drowning in low-quality stuff. Everyone’s glued to their devices, scanning boring, formulaic articles. There’s way too much generic content out there, leaving us feeling overwhelmed and disconnected. We need originality to think and engage meaningfully, or we’ll just keep swiping.

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Our Maps and Our Territory: Rethinking Human Centred Design

Our dependence on digital navigation tools like satnav maps may disconnect us from the broader landscape. Human-centered design, though important, falls short in addressing complex systemic issues. Embracing a shift towards design for living systems may offer better solutions. Relying solely on digital technology may lead to a loss of context and agency, demanding a redesign of design itself.

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