Design-Driven Evaluation and System Change
Our designs drive systems change as much as anything and feedback drives good design. Feedback comes from evaluation so it
Read moreDesign, creativity, and design thinking
Our designs drive systems change as much as anything and feedback drives good design. Feedback comes from evaluation so it
Read moreAt the time of this writing, Russia has just invaded Ukraine, protesters have just left a 3-week occupation of the
Read morePeople remember the first, not always the best. This was sage wisdom that my doctoral advisor shared when speaking about
Read moreDesigning for Humans sounds like an obvious statement for designers, but very often we design things for things — systems,
Read moreI recently had a conversation with Scott Millar, host of the Cool Collaborations podcast, about design and collaboration and how
Read moreThe proliferation of ‘tips and tricks’ for boosting change-making and innovation efforts obscures the craft and commitment that transformation requires.
Read moreA year-end, a new calendar, or a change of seasons bring fresh starts and times of renewal and reflection. It’s
Read moreAt the time of this writing, the world is wrestling with a new fast-moving variant of the COVID-19 virus (Omicron)
Read moreWhat if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By
Read moreIt’s remarkable how a term can grow and change over time and that is no less true for the term
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