Design-Driven Evaluation and System Change
Our designs drive systems change as much as anything and feedback drives good design. Feedback comes from evaluation so it
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design
Design, creativity, and design thinking
Toward Real Human Futures and Foresight
At the time of this writing, Russia has just invaded Ukraine, protesters have just left a 3-week occupation of the
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First Mover Effects
People remember the first, not always the best. This was sage wisdom that my doctoral advisor shared when speaking about
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On Designing For Humans
Designing for Humans sounds like an obvious statement for designers, but very often we design things for things — systems,
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Bringing People Into the Design Process
I recently had a conversation with Scott Millar, host of the Cool Collaborations podcast, about design and collaboration and how
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Tricks with Tips
The proliferation of ‘tips and tricks’ for boosting change-making and innovation efforts obscures the craft and commitment that transformation requires.
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Resolutions Past, Present and Future
A year-end, a new calendar, or a change of seasons bring fresh starts and times of renewal and reflection. It’s
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Post-Pandemic Planning (Strategy in a Dangerous Time)
At the time of this writing, the world is wrestling with a new fast-moving variant of the COVID-19 virus (Omicron)
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Strategy as Service Design
What if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By
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Improving Our Innovation Definitions
It’s remarkable how a term can grow and change over time and that is no less true for the term
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