November 2019

Scaling Impact

‘Achieving scale’ might be the golden goose of social innovation. It’s a simple phrase, but its meaning and misunderstanding is not. “How do we take this to scale?” This common and often well-meaning question has enormous problems with it for social innovation besides the grammar. Scale might be among the most widely misunderstood concepts in

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The Empathy Gap

Empathy is considered to be at the bedrock of good design. But what if how we’re thinking about empathy is wrong? Empathy is certainly having its moment. Anywhere you look for writing on design and innovation and you’ll likely find a big role for empathy. Designers are encouraged to empathize with their potential customers and

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Alberta’s Innovation Advantage

The Canadian province of Alberta has a reputation for fostering innovation. From strategic foresight to systemic design this reputation is well-earned. Alberta is a province in Western Canada known internationally for its expansive landscape of prairie and mountains, oil industry, and prehistoric riches. Its weather can be extreme — from large temperature swings (including the

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