Daily Archives: July 1, 2012
Empathy: The Ultimate Design + Systems Challenge
Posted on July 1, 2012 4 Comments
Empathy is a central feature of good human-centred design, yet is often practiced narrowly. Visualization with systems thinking and mindfulness are three additional features that can transform empathy from a simple tool to a vehicle for transformation by connecting us less to absolute problems and more to relative ones. In today’s Globe and Mail newspaper […]
