Innovation at the speed of coffeeCensemakingJuly 1, 2012

art & design complexity design thinking psychology social systems systems thinking

Empathy: The Ultimate Design + Systems Challenge

July 1, 2012 Cameron D. Norman 295 Views complexity, contemplative inquiry, design, design thinking, empathy, mapping, mindfulness, perspective taking, psychology. social psychology, social determinants of health, social justice, systems thinking, visual thinking, visualization

Empathy is a central feature of good human-centred design, yet is often practiced narrowly. Visualization with systems thinking and mindfulness

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