systems thinking

Fall Into Strategy: The Practice of Making Strategy Real

Strategy is the means of connecting our aspirations and resources to our actions and outcomes. Strategy is something we design with our organization’s goals, values, assets, people, and customers/clients/patients/partners in mind. Strategic design is the means and positive impact is the end. Over the coming weeks, we’ll be walking through the art and science of […]

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Caring By Design

Caring is essential for effective leadership, enabling connection and engagement within organizations. It involves attentive listening and intentional actions that foster psychological safety and trust. By prioritizing relational leadership and supportive organizational systems, leaders can motivate teams, manage complexity, and drive innovation, making care integral to their strategic vision and organizational success.

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Setting the Table: The Making of Strategy

This final post on Strategic Design in the series outlines the integration of theory and practice, emphasizing its adaptability to complex environments. It describes critical steps including context setting, engagement, and envisioning futures. Strategic design fosters effective decision-making and learning, positioning organizations to thrive amid uncertainty through collaborative and informed approaches.

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The Strategy Blindness Problem: Training Your Senses for What Counts

Among the great challenges of compexity and disruption is knowing what to look at and how to make sense of what you see. Without training your senses, you may be going in blind. The idea of seeing things might be natural, but it still requires work. Many natural things require our effort, which is why

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Design, Systems and The Settings That Influence Us

Space shapes systems, so systems change requires we understand space. In this post, I’m going to use two contexts to illustrate why and how settings affect so much of our lives and why any systems change must account for them if we are to be successful. Take two examples: education, and healthcare. In an educational

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