retail Archives - Censemaking

psychology systems thinking

Big Changes Through Small Actions

November 29, 2019 Cameron D. Norman 1068 Views behaviour change, Black Friday, change, complexity, design, developmental design, developmental evaluation, evaluation, habit, marketing, retail, Seth Godin, systems change, systems thinking

Our consumption habits will kill our planet if we let it. Small actions, done often, can change our future course.

systems thinking

Complexity in Practice

November 26, 2019November 26, 2019 Cameron D. Norman 1351 Views complexity, Cynefin Framework, retail, systems thinking

The global retail phenomenon called ‘Black Friday’ demonstrates true complexity. How what and where we buy shapes how we live.