innovation

Design Thinking & Evaluation

What a design-oriented approach to evaluation does is greatly enhance the participant’s sense of the whole, what the needs and desires and fears both parties are dealing with, not just the executive or rational elements. More importantly, this strategy looks at how these different components might interact by simulating a condition in which they might play out.

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The Complexity and Peril of Either/Or Thinking in Systems and Social Media

Malcolm Gladwell recently authored an article for the New Yorker that has been widely circulated and debated within the social media world. The piece, entitled Small Change: Why the Revolution Will Not Be Tweeted, takes the stance that Twitter and other social media tools are not much better at facilitating social change than the coffee

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