innovation

Strategic Design: Bridging Complexity, Planning, & Evaluation for Impact

In this latest in our series on strategic design in complex times, we look at the ways in which design methods, tools, and thinking can shape systems and channel our intentions. This is strategic design. For more information, check out the earlier posts on complexity, strategy and introductions to strategic design. The aim is to […]

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Leadership for Complexity: Humility, Inquiry, and Agility

Leadership in complexity comes down to three words that, if lived by, can transform organziations and navigate uncertainty with grace. These are: humilty, inquiry and agility. Strategy involves leadership. Knowing what to do when there is uncertainty is among the great challenges that complexity poses. There aren’t ‘best practices’ that enable tried and true results,

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Strategy for Leadership By Design: A Brief Introduction

Strategy isn’t just about planning—it’s about preparing to meet the future, to shape it, and not just react to what comes our way. In conditions of complexity, the organizations that invest in thinking clearly are the ones that perform better, adapt faster, and lead with confidence. Why engage in strategy making? Just as a sailor

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Monitoring as Motivator: Harnessing the Progress Principle

If you’re stuck in the daily grind of human services delivery, leveraging evaluation data can help you see and chart your progress. Among the most difficult things healthcare and human services professionals deal with is progress. Whether you’re an ER nurse, a front-line social worker, or a palliative care doctor, seeing progress is something that

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Are We Producing Ourselves Into Oblivion?

It’s super easy to create digital content now, but that means we’re drowning in low-quality stuff. Everyone’s glued to their devices, scanning boring, formulaic articles. There’s way too much generic content out there, leaving us feeling overwhelmed and disconnected. We need originality to think and engage meaningfully, or we’ll just keep swiping.

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