Change-making requires accepting some degree of failure. How we deal with our stumbles determines how or whether we succeed. If you’re reading this in early January (or maybe the weeks after your birthday or some other significant anniversary) you might find yourself head-long into a struggle to implement some change-making plan. This might be a […]
Transformations are easier to understand retrospectively, not in real time. New technologies are about to upend that, forever. It is often difficult to fully appreciate transformation in the middle of it. Most of us might have been ‘wowed’ by the Internet when it came out, but it’s only looking back that we realized how much
Amplification and Impact Read More »
Our consumption habits will kill our planet if we let it. Small actions, done often, can change our future course. Shopping is big business. It’s also helping our planet. Today is Black Friday, which is shaping up to be the largest shopping day of the year in the United States and Canada. In Canada, this
Big Changes Through Small Actions Read More »
How do we design for attention in a distracted world? Nir Eyal has some answers to provide the focus we need. Behavioural designer Nir Eyal has spent the last decade looking at how we can draw attention. His first book, Hooked, was all about how to capture attention and keep people engaged. Suffice to say,
Behavioural Design, Attention & Change Read More »
Actions speak the language of change by making it visible. Talking about change shapes our actions, so let’s talk carefully. Change, real change of substance, is considerably difficult to orchestrate. Even in the presence of threats, opportunities, internal drive, and lack of alternate options, change is difficult to encourage, stimulate, motivate, and sustain in individuals,
Actions and the Language of Change Read More »
Innovation requires learning to design for the changes around us. This involves not treating moving things as if they’re still. Even if we are standing still, movement is all around us. Whether it’s the seasons, the weather, business cycles or more, we are surrounded by change. Change might be the only true constant. However, our
Design for Movement Read More »
Innovation can involve small adjustments or great transformations. Social media provides a case study for understanding why ongoing monitoring and evaluation can tell many different stories about whether change is big or small, for good or for not — or something altogether different. Online social networks like Twitter and Facebook often notify their users of
Transformation and Innovation Read More »
Innovation is a misunderstood and often misrepresented concept that can provoke fear, indifference, resentment, confusion, or irrational exuberance. To understand the reasons why we can’t ignore innovation we need to look no further than the sage advice in The Leopard, a story of change. It’s been said that the only true constant is change. Funny
Innovation, Change and The Leopard Read More »
Developmental evaluation holds promise for product and service designers looking to understand the process, outcomes, and strategies of innovation and link them to effects. It’s the great promise of DE that is also the reason to be most wary of it and beware the traps that are set for those unaware.  Developmental evaluation (DE), when
Developmental Evaluation’s Traps Read More »
Change is one of the few universal constants as things — people, planet, galaxy — are always in some state of movement, even if it’s imperceptible. Change is also widely discussed and desired, but often never realized in part because we’ve treated something nuanced as over-simplified; it’s time to change. For something so omnipresent in
