innovation

Business, social innovation, and communication.

Embracing Complexity / Science

Complex systems require the kind of deep attention that science brings, the spirit of engagement and problem solving that designers offer, and a space to bring them together. With their focus on reductionist science and the lack of embrace of design, universities haven’t been the home to this kind of thinking. But things can change because, after all, this is a complex dynamic system we’re talking about.

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Design & Behavioural Science: It’s Time

Many academics are so far removed from the real world that we’ve left little reason for the public to WANT to engage us. But the downside is that we’ve taken many of the methods and tools that we’ve honed over centuries and do produce some good data and synthesis with us. Designers need us to help them step up their game as much as we need designers to help behavioural scientists step up theirs.

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The Face-to-Face Complexity of eHealth & Knowledge Exchange

Using complexity science principles to guide the process and powered by social media and face-to-face engagement, the power to take what we know, contextualize it, and transform it into something we can act on seems to me the best way forward in dealing with problems of chronic disease that are so knotted and pervasive, yet demand rapid responses.

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Design Thinking & Evaluation

What a design-oriented approach to evaluation does is greatly enhance the participant’s sense of the whole, what the needs and desires and fears both parties are dealing with, not just the executive or rational elements. More importantly, this strategy looks at how these different components might interact by simulating a condition in which they might play out.

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