Today marks the last delivery of the Boeing 747. The first true ‘Jumbo Jet’ was also an example of when great service design and product design came together. It is the end of an era for travellers today as the last of the Boeing 747’s takes to the skies for delivery to Atlas Air, a …
What happens when the global pandemic gets forgotten, and our organizations, communities and bodies still remember? How might we design institutions that help us recover from what’s happened and thrive in what’s to come? The World Health Organization is meeting this week to discuss whether the emergency phase of the global COVID-19 pandemic response is …
Design has its own distinct language, which is tied to how it’s organized. What does it mean to talk about design, do design, and speak about design products? In today’s post, we speak to the language of design. Every field of practice has its own language. Within the field are disciplines and sub-disciplines, and they …
Design is a field that brings together creation, imagination, and thinking about people and situations. When we learn how this field is organized, we’re better prepared for making things better. Design’s a funny word. As a verb, it describes an action of planning and creation. As a noun, it points to an entire field of …
The word design is all over the place; what does it mean? In this new series, I walk you through what design is, how it works, how to do it, and explain why you’re already a designer and how to become better at it. My mother recently told me that every time she hears the …
