Social Media, Control and Engagement
Social media is hot, but its application by many public figures and agencies is less on the social part — the part with trust, relationships, and dialogue — and more on the media part.
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eHealth and the Trust Factor
Trust is the foundation of eHealth, yet that very concept is under threat in Ontario due to numerous spending and management scandals associated with the agency entrusted to lead eHealth in that province. Let’s consider what trust means in the eHealth context and challenge us to restore it.
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