Empathy: The Ultimate Design + Systems Challenge

Empathy is a central feature of good human-centred design, yet is often practiced narrowly. Visualization with systems thinking and mindfulness

Read more

Design for Social Norms or Social Change?

Just as we create path dependencies for one set of values, so too can we do the same for others and with other people. The focus on the outcomes of systems rather than their design is problematic if we want change. Starting with design and values at the outset, being conscious of who we invite in and how we engage them and by remaining contemplative about how these systems unfold and the emergent patterns that shape them, designers of all stripes may be better positioned to create social change rather than just for social norms.

Read more

What the Slutwalk, Marshall McLuhan and Rebecca Black Have in Common

Poverty, racism, access to health services, mental health and wellness, and education are all issues that are complex. They cannot or will not allow themselves to be understood in simple terms, yet are issues that speak to the wellbeing of society. Slutwalk was about rights and freedoms for more than one half of our population. It was about respecting people for who they are, honouring their sexuality, and educating everyone about the prevalence, consequences and risks associated with unwanted sexual advancement and assault. When it becomes a Rebecca Black Friday issue, it is about things like the salacious use of risque’ language and when it is a McLuhan issue, it takes a library to understand it.

Surely with our amazing tools we can find some middle ground to make the complex accessible, and the simple more sophisticated.

Read more