In my previous post, I wrote about using metrics that are as much about reflecting width (joy, quality) as length (longevity, quantitative performance). In this post, I look at how that applies to organizations. I’ve encountered relatively few organizations that are driven — if they are being honest — by quality, depth, and richness as …
One of the central pillars of evaluation is assessing the quality of something, often described as its merit. Along with worth (value) and significance (importance), assessing the merit of a program, product or service is one of the principal areas that evaluators focus their energy. However, if you think that would be something that’s relatively …
Innovation is a term commonly associated with ‘new’ and sparkly products and things, but that quest for the bigger and more shiny in what we do often obscures the true innovative potential within systems. Rethinking what we mean by innovation and considering the role that quality plays might help us determine whether bigger and glossy …
Designing and thinking
Critics of design thinking suggest that it forgets making while advocates suggest that it extends itself beyond the traditional constraints of design’s focus on the brief. What separates the two is still the implications associated with making something and the question: can we be good designer thinkers without being design makers? This post looks at the relationship between design thinking and making.
