qualitative research

Listening Matters

Shared events do not always yield common experiences or perceptions: our design research must keep that in mind. Prior to the global pandemic of 2020 design philosophies tended to view research as ’rounding out’ or ‘filling the gaps’ in our knowledge about someone or something. Designers would assume they had a good read on what …

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Developmental Evaluation and Complexity

Developmental evaluation is an approach (much like design thinking) to program assessment and valuation in domains of high complexity, change, and innovation. These three terms are used often, but poorly understood in real terms for evaluators to make much use of. This first in a series looks at the term complexity and what it means …

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