More data does not always bring deeper insights, and the confusion between having good information, making a good decision, and taking the best action creates more folly than foresight. A strategy is a narrative about what you do, how you (intend to) do it, and what you expect to accomplish. Analytics are a way to …
‘Post-truth’ was named the Oxford Dictionary word of the year. No fitting word reflects the strangeness of 2016 with the exception of unpossible, a word I made up and in a post-truth world might as well be as legitimate as many of the arguments being made about the most important things of the day, which …
Award-winning Canadian author and University of Toronto professor David Gilmour came under social/media fire for comments made about his stance of only including male, middle-aged writers in his list of readings for his undergraduate English courses because that is the experience he resonates with most. Drawing on what you know is both wise and foolish when looking at it from the perspective of systems change and by looking within and beyond our own boundaries we can see how.
Most simply, ‘present shock’ is the human response to living in a world that’s always on real time and simultaneous. You know, in some ways it’s the impact of living in a digital environment, and in other ways it’s just really what happens when you stop leaning so forward to the millennium and you finally …
Marketing is largely about identity and stories about identity. Marketers want to influence what you do (choose, use, purchase, etc..) and how you experience what you do when you do it. To do this, they know the importance of design and the stories to accompany that design. Design, when done well, is partly about creating empathy with those who are to benefit from the products of design and the best products out there are ones that apply empathy and guide behaviour at the same time. Storytelling is the vehicle that links them together.
Complexity, by its very nature, is not a simple concept to communicate, yet it is increasingly becoming one that will define our times and may be the key to ensuring human survival and wellbeing in the years to come. If society is to respond to complex challenges the meaning of complexity needs to be communicated …
