Plastic Language and Its Effects
Plastic language is all about using words in meaningless ways and that creates meaningless impact, too.
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measurement
Fit and Function
Many issues faced in times of change is negotiating fit with function and how shifting one can transform the other.
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The More Things Change
Aphorisms about change and stability abound and the truths they tell can set us free if we listen. We’ve all
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Innovation’s Fear Factor
The fear of failure are reasons why our best work never sees the light of day ; gaming can make
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Measuring What Matters: Design Thinking
Measurement can be a trick to deflect us from what matters most, which often can’t be measured. I recently saw
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Capturing System Effects
We can learn about effects — what is generated from our services and products – by studying a banana stuck to a wall. Here’s how. #evaluation #ideas #innovation
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Failure and Learning
Failure deals in absolutes while learning is about discovering possibility. Focusing on the former often leads us to miss the
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Deception and Labels
Labels can shape the behaviour they describe, affecting our research. Knowing when labels describes or shapes actions makes a difference.
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The Quality Conundrum in Evaluation
One of the central pillars of evaluation is assessing the quality of something, often described as its merit. Along with
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Meaning and metrics for innovation
Metrics are at the heart of evaluation of impact and value in products and services although they are rarely straightforward.
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