Systems change is so difficult because is the link between the past, present and future is tight and often invisible. The term “system(s) change” is often used without a clear sense of what it means. What is the system that needs to be changed and how is that system defined? These are two important questions …
Innovation can involve small adjustments or great transformations. Social media provides a case study for understanding why ongoing monitoring and evaluation can tell many different stories about whether change is big or small, for good or for not — or something altogether different. Online social networks like Twitter and Facebook often notify their users of …
