Humans tell stories to each other through narrative, pictures, and data and models can help us make sense of things, but do they help us act? Or worse: do these models contribute to inertia? If you want to get a lot of traction on social media with a certain crowd, put up a model or …
Models for Clarity or Confusion: Are Your Sense-making Efforts Serving You? Read More »
Change is often less about what we intend to change and our willingness to take action. If innovation requires us to change something understanding how change happens is important to doing innovation well. Much of the literature on behaviour change emphasizes things like raising awareness, providing information, and shifting people’s intentions. What is often missing …
Signals of intent can be misleading indicators of future action and may lead away from our desired change. They are everywhere: signals of intent. Whether it be protest slogans, adornments (e.g., face masks for illness), or public proclamations there are many signals of change around us. It’s hard to go online without seeing some organization …
Sigmund Freud believed examination of life was useful for making people better at work and love. Designers are hired for the former, but have opportunities to contribute to the latter in ways that might be better for society than anything cupid has to offer.
