Innovation can involve small adjustments or great transformations. Social media provides a case study for understanding why ongoing monitoring and evaluation can tell many different stories about whether change is big or small, for good or for not — or something altogether different. Online social networks like Twitter and Facebook often notify their users of […]
Transformation and Innovation Read More »
Do you care about donuts? I did, once. I’m not so sure anymore. I used to love donuts, was passionate about donuts and spent the better part of my early career looking at the power of social media to transform our understanding of and engagement with donuts. Just this week, I had a paper published that
My troubled relationship with social media Read More »
Blackberry, once the ‘must have’ device is no longer so and may no longer even exist. Looking back on how the mighty device maker stumbled the failure is attributed to what was done and not done, but I would argue it is more about what was unseen and not thought. Ignorance of the past, present
Developmental Design and The Innovator’s Mindset Read More »
