What if we viewed our strategy as a vehicle for shaping our services rather than the other way around? By looking at a strategy as more than a plan, but as a service design we can better align what we want with what we do. We begin this look by considering what kind of questions …
Design is far too important not to be shared and made as accessible as possible as our future literally depends on it. Design is not a luxury. Design is what will shape our world to come. Our ‘next’ will be designed by us and those design choices will shape who benefits, how, and what influence …
The series on paradox continues as the matter of politics, democracy and the power of the people get puts under the spotlight as we consider what it means to empower, express power and re-claim power in this post-liberal, globalized, information age and how we can do better, by design. It has been said that democracy …
