The story of learning through conferences and Twitter intertwines in a story that might be coming to an end for both. To say there’s a lot of change in the air is both cliche and an understatement in November 2022. Of the many notable changes, two of them are of particular importance to me this …
A greater push for inclusion of evaluation data to make decisions and support innovation is not generating value if there is little usefulness of the evaluations in the first place. A design-driven approach to evaluation is the means to transform utilization into both present and future utility. I admit to being puzzled the first time …
Design thinking has brought the language of design into popular discourse across different fields, but it’s failings threaten to undermine the benefits it brings if they aren’t addressed. In this third post in a series, we look at how Design (and Design Thinking) can elevate themselves above their failings and match the hype with …
