Measuring What Matters: Design Thinking
Measurement can be a trick to deflect us from what matters most, which often can’t be measured. I recently saw
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data
Amplification and Impact
Transformations are easier to understand retrospectively, not in real time. New technologies are about to upend that, forever. It is
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Same and Different
Our ability to affect change in organizations and systems is based heavily on our assumptions about similarities and differences between
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Meaning and metrics for innovation
Metrics are at the heart of evaluation of impact and value in products and services although they are rarely straightforward.
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