Posted on June 27, 2016
As cities and regions worldwide celebrate Pride the role of diversity, understanding and unity has been brought to mind just as it has contemplating the British public’s choice to leave the EU with Brexit. Both events offer lessons in dealing with complexity and why diversity isn’t about either/or, but more both and neither and […]
What is quality when we speak of learning? In this third post in series on education and evaluation metrics the issue of quality is within graduate and professional education is explored with more questions than answers about the very nature of learning itself. But what does learning really mean and do we set the system up […]
Posted on August 22, 2012
Jonah Lehrer is/was as big as it gets in science writing and two weeks ago proved the adage that the higher one climbs the farther the fall after admitting to some false content in his stories. This is bad news for him, but may be much worse for all of us interested in making science […]
Posted on July 16, 2012
Futurists take what we know now and project into the future ideas about things will be like years from today using the models that have worked consistently up to now. Those models applied to human systems are changing quickly making marketing the future based on them senseless and potentially dangerous. Earlier this past week a […]
Posted on July 6, 2012
Complexity, by its very nature, is not a simple concept to communicate, yet it is increasingly becoming one that will define our times and may be the key to ensuring human survival and wellbeing in the years to come. If society is to respond to complex challenges the meaning of complexity needs to be communicated […]
Science strives for precision and finding the right or at least the best answers to questions. The science of complexity means shifting our thinking from right answers to appropriate ones and what is best to good. The recent debate over parenting (particularly among Chinese families) illustrates how framing the issue and the outcomes makes a big difference. Is Amy Chua’s method of parenting successful or not, supportive or harmful, right or wrong? The answer is yes.
By paying attention — being mindful — of what you’re doing and how it is working, you can start to build a longer-term strategy or pattern of activity that moves you along to where you want to go. It also prevents you from the let down at having not achieved your goals, but setting yourself up for success rather than failure. These kinds of strategies address the complexity of human lives and provide a useful replacement for New Year’s Resolutions.
Complex systems require the kind of deep attention that science brings, the spirit of engagement and problem solving that designers offer, and a space to bring them together. With their focus on reductionist science and the lack of embrace of design, universities haven’t been the home to this kind of thinking. But things can change because, after all, this is a complex dynamic system we’re talking about.
Systems thinking requires spectrum thinking. People must be able to see things on a gradient, rather than in absolute compartments. Students can’t be faulted too much for having a hard time with this when they are graded based on letters where a B+ is a 79 and an A- is one percentage point higher, yet the mere presence of a B (anything) on a transcript can mean the difference between an award, admission, or a job and not.
In the social media and marketing world there is a concept called “brand democratization”, which refers to the notion of having your customers contribute to and partly shape a brand’s identity. Marty Neumeier, who has written extensively on branding, asserts that a brand isn’t what the producers of the product say it is, but rather […]