behavioural economics Archives - Censemaking

design psychology

The Empathy Gap

November 11, 2019November 11, 2019 Cameron D. Norman 1496 Views behavioural economics, design research, design thinking, empathy, Jon Kolko, marketing, neuroscience, perception, psychology, Remembrance Day, research, Rory Sutherland, service design

Empathy is considered to be at the bedrock of good design. But what if how we’re thinking about empathy is

Strangling Innovation

October 31, 2019October 31, 2019 Cameron D. Norman 838 Views behavioural economics, design, ecosystem, marketing, Rory Sutherland, service design

Not even the best innovation team can escape bad systems. Without looking at your systems, innovation might just get suffocated.

Bluetooth + streaming services make for a recipe in frustration when trying to figure out where your sound problems… twitter.com/i/web/status/1… 2 days ago
It is such an honour to share an alumni connection with this amazing list of fellow @UofTPHAlumni in Chief Medical… twitter.com/i/web/status/1… 5 days ago
Innovation is not just about doing things differently, but seeing what you do in a different way. That's how the Wr… twitter.com/i/web/status/1… 6 days ago
"Whenever you see a successful business, someone once made a courageous decision." —Peter Drucker 6 days ago
Another great conversation. @weaverworks I’d welcome any chance to spend an hour talking about #design and #impact… twitter.com/i/web/status/1… 1 week ago

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