systems thinking

Systems of Influence: The Hidden Forces Shaping What We Do

July 30, 2020 Cameron D. Norman 273 Views 2 Comments architecture, behaviour change, covid-19, design, health, motivation, psychology, systemic design, systems thinking, urbanism

Staying safe is about understanding systems that affect our choices, not just individuals. We need to design systems better if we want real change to take place.

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Doing Nothing: An Innovation Paradox

July 14, 2020 Cameron D. Norman 414 Views 0 Comments chaos, complexity, decision making, design, innovation, Michael Quinn Patton, principles, principles-focused evaluation, strategy, systems, systems thinking, Tamarack Institute for Community Engagement, transformation

Strategy in chaos is like whitewater rafting — it needs stillness among the motion. Sometimes the best transformation and boldest action is doing nothing.

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An Opportunity for Systemic Design

April 7, 2020April 7, 2020 Cameron D. Norman 660 Views complexity, covid-19, Cynefin Framework, scale, systemic design, systems change, toolkit

When systems are changing everywhere the opportunities to direct some of that change to design the world we want has

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Systems Thinking About Time and Motion

March 25, 2020March 25, 2020 Cameron D. Norman 559 Views complexity, covid-19, Cynefin Framework, design-driven evaluation, design-driven-strategy, developmental evaluation, principles-focused evaluation, public health, time

In changing times its important to recognize both the words change and time if we want to understand systems. On

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Systems Thinking About Action: Complexity

March 17, 2020March 17, 2020 Cameron D. Norman 809 Views complexity, complexity science, coordination, covid-19, Cynefin Framework, Dave Snowden, evaluation, learning, outbreak, pandemic, public health, Toronto Public Health, World Health Organization

The global pandemic situation has provided us with a lesson in complexity by giving us much to see, learn, and

public health systems thinking

Systems Thinking About Preparedness and Scaredness

March 13, 2020March 13, 2020 Cameron D. Norman 950 Views covid-19, healthcare, public health, stock and flow, system dynamics

Events like the COVID-19 pandemic provide us with examples of how to think about systems and why, when, and how

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Here to There: Navigating Through the Unknown

February 14, 2020February 14, 2020 Cameron D. Norman 698 Views change, developmental design, developmental evaluation, innovation, learning, mental models, principle-focused evaluation, social change, systems thinking, visionary evaluation

VIsionary evaluation is about putting data to our principles and actions and seeing where we’ve come from and where we’re going at the same time. This article explores what it is and what we need to do.

design systems thinking

Seeing Systems & Services

January 28, 2020March 27, 2020 Cameron D. Norman 567 Views art assoiants, coffee, personas, podcast, service design, systems thinking

Coffee is everywhere, but did you ever consider how many ways we can serve it? Looking at it from a #servicedesign and #systemsthinking perspective can change everything.

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Designing Mental Models

January 21, 2020January 21, 2020 Cameron D. Norman 610 Views design, developmental evaluation, iceberg model, John Hagel, John Seely Brown, mental models, reflection, shane parrish, systems change, systems thinking, time

Thoughts of changing our world won’t yield much without examining our mental models. That means designing for how we think,

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Systems Perceiving

January 14, 2020 Cameron D. Norman 646 Views healthcare, hospitals, medicine, psychology, purpose, sketch map, systemic design, systems thinking, toolkit

System change requires we understand the perceptions of those in that system. Here’s a way to go about that and make change real, not just an idea #systemchange #systemsthinking #systemicdesign

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