healthcare

Designing and Defining Health Contexts: A Start

Among the many definitions of health, few describe how we create and relate to it within a dynamic world, leaving us with models that put the onus on individuals, not systems. That requires change. This is one of many “thinking through writing” posts that I’ll be publishing as I journey through how I see design […]

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Strategic Design: Bridging Complexity, Planning, & Evaluation for Impact

In this latest in our series on strategic design in complex times, we look at the ways in which design methods, tools, and thinking can shape systems and channel our intentions. This is strategic design. For more information, check out the earlier posts on complexity, strategy and introductions to strategic design. The aim is to

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Monitoring as Motivator: Harnessing the Progress Principle

If you’re stuck in the daily grind of human services delivery, leveraging evaluation data can help you see and chart your progress. Among the most difficult things healthcare and human services professionals deal with is progress. Whether you’re an ER nurse, a front-line social worker, or a palliative care doctor, seeing progress is something that

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Unlocking Organizational Change: Learning from the Cultural Phenomenon of Dutch Cycling

The famous Dutch cycling culture didn’t always exist; it was designed. A look at how this came to pass can help us to understand what it means to transform culture and keep it healthy. There are lessons to be learned whether you’re building a bike culture or transforming your organization. If you think of life

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